WHERE DO I PARK?

There is free parking in the Mill Pond Shopping Center. You will find it in the front of stores parallel to Putnam Avenue. You will also find BEHIND the shopping center there is additional free parking. We are located on Relay place where there is street parking. Same street as Chicken Joe's. 

WHAT IF I NEED TO CANCEL?

Not a problem! You may cancel your reservation free of charge up to 24 hours in advance for classes and the class will be credited back to you. If you cancel after this time you will be charged. If you late cancel (or no show) a class and have a class pack, a class will be deducted from the remaining classes in your class pack. If you don't show up to class (and don't late cancel), you will be charged the price of a single class ($38). For private sessions, we have a 24 hour cancellation policy. 

Cancelled classes cannot be switched within the 24 hour window. All sales are final. Classes are non-refundable, exchangeable or transferable.  If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time.  If you have trouble canceling or have any questions, email or call the studio!

HOW DO I RESERVE A CLASS IN ADVANCE?

Reservations are made in advance online through our MindBody scheduling page or our mobile apps. You can click "Book Now" or click here. You can also call the studio and book through the front desk manager.

WHAT HAPPENS IF I AM LATE FOR CLASS?

We can only hold your reformer for the first 10 minutes of class. After 10 minutes, you will not be allowed into class as it is past the warm-up, and thus unsafe for your body and distracting to the rest of the class. 


IF Iā€™M PREGNANT CAN I PARTICIPATE IN CLASS?

We welcome all mommies- to- be. Should you be pregnant, we ask that you get your doctor's approval prior to taking a class. If your doctor clears you, then yes, you can join us! We also ask that you let the instructors know that you are pregnant before taking the class so we can suggest modifications and variations to your workout. In addition, we highly recommend signing up for private sessions with Sarah Brooks or one of our other pre-natal specialists, so they can give you hands-on attention and personal guidance for your fitness regimen as you progress along.


ADDITIONAL NOTES

  • All unpaid classes (if attended, a no-show or a late cancel), including booked classes that go over your previously purchased series, will be charged to the credit card on file at the single class rate ($45).

  • This is a scent-free environment. Some of our clients and teachers have allergies to perfumes and cologne, so please wait until after you have left the studio to spritz yourself!

  • Pets are not permitted in the studio, so please leave your furry friends at home or outside.

  • Prices, classes and instructors are subject to change without notice. Please check our website for the most current schedule.

  • For safety reasons, we do not allow late entry (15 minutes or more) to our classes. No exceptions.

  • All classes and sessions begin and end on time. Classes and sessions are 55 minutes long.

  • Group classes with only one participant will be shortened to 45 minutes.

  • People who have never done Pilates Reformer class before, are NOT allowed to attend the intermediate and advanced classes. Qualification for the intermediate and advanced classes is done by our teachers individually. Please begin with Intro or Beginner classes.

  • No bare feet please. Socks are required.

  • No use of cell phones. Please turn off the cell phones before entering the studio.

  • No gum chewing please.

  • WE ARE SORRY, BUT WE DO NOT OFFER REFUNDS. IF YOU NEED TO CANCEL WITHIN 24 HOURS OF THE CLASS START TIME, YOU WILL LOSE YOUR CLASS CREDIT.